Service Support-Shanghai Golytec Automation Co., Ltd.

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Products and Solutions

iTS-L Linear Loop iTS-LT Linear Transfer iTS-LTH Heavy-duty Linear Transfer iWS Logistic Loop Components Control Software

Application Cases

Semiconductor EV Battery 3C New energy Vehicles Medical and Pharmaceutical High-end High-End Consumer Goods Food Packaging

Service Support

Technical Service Center Service Features User Training Documentation

About Us

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Global

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Service Support

Golytec Automation provides customers with 24-hour after-sales service support

Location：HomeService Support

Technical service outlets

Professional team, enthusiastic service, timely and efficient

Service Features

Professional pre-sales, in sales, and after-sales services

Full lifecycle services

Golytec Automation provides you with services covering the entire product lifecycle, encompassing preliminary design, usage training, installation and commissioning, fault diagnosis and maintenance, and provides 7X24 on-site technical support during the warranty period; You may choose to purchase an extended warranty service package to get more on-site service hours.

Service

Efficient global services

Respond within half an hour to reduce user failure delay; our international team provides remote consulting services and on-site multilingual technical support to overseas customers 24/7 without time difference.

Service

Spare parts service

We aim to build a comprehensive service system that covers the main customer groups to develop regular maintenance plans for customers, provide close range spare parts storage outlets, and facilitate fast replacement of spare parts on site.

Service

Documentation

Develop a detailed and comprehensive guidebook for you

Contact Mr. Wei at 18019353094 to get the latest information.

Customer training

Golytec Academy, focusing on application and efficiency improvement

Online training

We regularly hold technical forums and online technology sharing sessions, allowing you to keep up with the latest technological developments of our products in real time.

Offline training

Systematically sharing product lifecycle knowledge from research & development to after-sales, enhancing operator understanding of the product.

Customized training

If you need more targeted guidance and technical training, we also offer a series of specialized courses to help you solve your problems.

+86-18019353097

Sales@golytec.com

Building 8, No. 333 Wanfang Road, Minhang District, Shanghai

Products and Solutions

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